New York (Business Wire) -9. September 2025–
Fabric, the technology company that converts the fulfillment of retail, has now started an orchestra, an AI-native software suite that closes the gap between automation and business results. By combining the speed and precision of robotics with AI-driven decision-making, the orchestra enables retailers to reduce the costs, shrink and deliver better customer experiences without adding complexity or training.
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The orchestra was developed with the realities of retail and helps teams to make new employees faster, intuitive and accessible to automation tools. With orchestra, fulfillment is not only automated, it is smarter, easier and ready to scale.
Today, retailers look with rising labor costs, unpredictable supply chains and the increasing pressure in order to provide faster and more precise fulfillment. The retail shrinkage consumes 1.6% -2% of the annual turnover, which is out of more than $ 121 billion in the amount of more than $ 121 billion, while a single Front employee can cost up to $ 4,600. The expenses that quickly add up in an environment with high sales. Despite the investments in the automation hardware, many fulfillment processes are still based on manual coordination, fragmented systems and costly human supervision. These bottlenecks erode margins and limit scalability.
A study recently stood by progressive food dealers shows that around two thirds of retailers increase their technological budgets, whereby a similar proportion expects the expenditure to maintain or increase new technological implementations. The most important investment areas include electronic shelf names, tools for the management of Workforce Management and AI/Mechanical Learning.
The many innovative skills within the orchestra suite such as Ops Pilot and the digital planogram are central to this shift towards democratized fulfillment.
Ops pilot
OPS Pilot acts as an assistant to AI-powered operations such as chatt for the warehouse floor, which flattened the learning curve for every employee. By activating simple, converser interactions with the fulfillment system, OPS Pilot helps an experience in real time in real-time knowledge and questions such as “How many orders did we choose yesterday?”. And troubleshooting tasks without formal training. This reduces the dependence on highly qualified workers, accelerates on board and enables the teams to get productive faster. These advantages change in a labor market that is defined by high sales, rising costs and persistent personnel challenges. Through the treatment of everyday metrics to problem solving on the fly, OPS pilot helps every worker to a self-confident, capable participant and build a more agile and self-sufficient workforce.
Digital planogram
This is complemented by the digital planogram, a visual orchestration tool that brings retail merchant chandising strategies to the automated warehouse. By reflecting shop layouts and providing recommendations in real time to inventory, sku placement and advertisements, it transforms complex decisions into simple, everyday actions for personnel at the forefront. Instead of relying on manual adjustments or static plans, the digital planogram adapts dynamically to demand patterns and inventors, the retailers help to optimize the space, to improve the accuracy and to reduce costly errors. In early operations, retailers have reported measurable profits in inventory sales and marginal protection, which converted the layout optimization from a back office function into a frontline advantage.
The software brain for more intelligent fulfillment
Orchestra serves as a coordination and intelligence layer for all aspects of fulfillment: inventory, work, order management, delivery and robotics. It translates automated movements into business results and transmits the gap between warehouse operations and retail goals. The suite was designed with insights from Fabric's own fulfillment centers and deals with real bottlenecks with which retailers are on site.
Three core columns of performance intelligence
- Customer experience and growth: Improve the accuracy of the order, support the delivery on the same day and enable personalized experiences to promote customer loyalty and top line growth.
- Supplier and inventory management: Reduce the shrinkage, expand the SkU range and ensure the availability of real time through AI-resonant analyzes.
- Operations of the robot furnishings: Simplify work tasks, rationalize goods workflows and speed up onboarding with automation-first tools such as Ops Pilot.
“Orchestra changes fulfillment. It is more than a software current robot, it is a platform from the perspective of the retailer,” said Ori Avraham, co-founder and vice president of Product at Fabric. “By equipping site managers, supply chain planners and customer experience leaders with the tools you need, orchestra bridges the gap between automation and business results. This is about more than efficiency, but about reducing the costs, sinking the costs, working intelligently and delivering the seamless customer experience that defines modern trade.”
Orchestra is now generally available. To learn more about orchestra, visit here. Explore the complete suite of Fabric's complete proprietary, end-to-end systems here.
Over fabric
Fabric is a first-class automated fulfillment solution with which retailers can achieve profitable e-commerce fulfillment with high throughput and automation with high density. Our automated fulfillment solution combines state-of-the-art hardware and software, which have been carefully developed through years of experience in the operation of e-commerce and food locations. Through technology and a great experience, Fabric ensures that every aspect of the performance process is optimized from incoming to outgoing outbound in order to keep up with the harmonious performance of a symphony. With fabric, retailers receive the tools you need to stay in the fast-developing e-commerce landscape and unlock the business value in order to meet customers where and whenever they are. Fabric that master the fleeting symphony.
Fabric was founded in 2015 and collected 375 million US dollars from leading investor partners, including Temasek, Corner Ventures, Union Tech Ventures, Playground, Innovation efforts and Aleph. Visit Getfabric.com.
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Contact: media contact
Triple
Matt grant
fabric@treblep.com
Keyword: USA North America New York
Industry keyword: Data management Supply Chain Management Technology Supermarket Electronic Trade Robotics Robotics Retail Software Artificial Intelligence Hardware Electronic Design Automation
Source: fabric
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Pub: 09/09/2025 07: 00/disc: 09.09.2025 06:59 a.m.
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