BRIEF SUMMARY
Eight Sleep is rolling out “failure mode” following the Amazon Web Services outage earlier this week that impacted pod covers.
Eight Sleep Pod users reported that their smart bed overheated or got stuck in strange positions.
Did you sleep wisely at Eight Sleep? mattress Are you stuck this week? If this was the case, it was all due to the Amazon Web Service outage, which affected a large number of smart home devices, websites and apps – but don't worry, a fix is currently being rolled out.
If you're not familiar with Eight Sleep, the smart bed brand makes the most advanced sleep products on the market. Consisting of a mattress cover and hub – although you can also create a complete sleeping setup with the additional base, blanket and pillowcase – the Eight sleeping capsules is designed to help you sleep better by tracking your rest times and making changes throughout the night.
But thanks to the recent AWS outage, many Eight Sleep Pod users reported issues with their beds that drastically disrupted their sleep. As reported on Reddit and
Because the Eight Sleep Pod relies on an internet connection to adjust certain settings, some users experienced significant issues when Amazon's servers went down. One user reported that the temperature of their Eight Sleep Pod could not be adjusted to sauna level, while another reported that their bed was stuck upright on a steep incline.
(Image credit: Eight Sleep)
Previously, there was no way to customize pod functions offline in Eight Sleep. But following these issues – to which Eight Sleep responded very quickly – the company announced some important changes to prevent these types of outages in the future.
In a statement
He then explained the two measures the company will take to future-proof the pods from now on. As quoted: “We are currently in the process of making your pod experience resilient and we will be working around the clock tonight until that is done.”
This was also confirmed by Alexandra Zatarain, co-founder of Eight Sleep, in an interview with The edge that “you can still open the app, turn the pod on/off, change temperature levels, and flatten the base during an outage.”
While the AWS outage was definitely not a good thing for thousands of businesses and consumers, this new development will definitely be welcomed by Eight Sleep Pod users, especially those who have been complaining about the lack of offline functionality for some time.